Gov’t accelerates digitalization of services

DTI Secretary Ramon Lopez (File photo)


MANILA – The Duterte administration has accelerated the use of digital technology for government services to improve transactions in public offices, Department of Trade and Industry (DTI) Secretary Ramon Lopez said.


At the Sulong Pilipinas virtual forum Monday, Lopez said government agencies’ digitalization efforts are aligned with President Rodrigo Duterte’s directive to ease queuing in public offices by making government services available online.


Lopez said that among the key legislation during the Duterte administration is the Ease of Doing Business and Efficient Delivery of Government Service Act of 2018 or the EODB law, which aims to stop too much bureaucracy in government offices.


Lopez said that since DTI launched the Business Name Registration System (BNRS), businesses were encouraged to use online payment.


Of the PHP525 million collected from business name registration last year, 68 percent were paid through online payment, higher from 35 percent in the previous year.


Through the BNRS, a business name certificate is possible to be acquired online in just eight minutes.


Digitalization efforts of the government have also helped to make government services closer to Filipinos during the coronavirus disease 2019 (Covid-19) pandemic, Lopez said.


DTI’s financing arm Small Business (SB) Corp. has made available its zero-interest loan program online for micro, small and medium enterprises (MSMEs).


Through digitalization, the SB Corp. received nearly 38,000 loan applications from small businesses.


Over PHP3 billion worth of loans were released to borrowers, Lopez added.


Aside from DTI, digitalization efforts have been rolled out in different government agencies and offices such as the DICT, BIR, Bureau of Customs, Department of Finance, Bangko Sentral ng Pilipinas, Land Bank of the Philippines, Development Bank of the Philippines, and Department of Education, among others.


The DTI and its attached agency Technical Education and Skills Development Authority and the Department of Science and Technology also offer online training and other programs to strengthen the local industries and human resources.


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