Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, joins the nation in celebrating the Chinese New Year.
Members & Partners |
Manila Philippines—February 14, 2018 – Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, joins the nation in celebrating the Chinese New Year.
With about 40,000 employees in the Philippines, Teleperformance owes its dynamic growth in the industry to the talent, commitment, and professional success of each employee.
The year 2018 is special as it is the Year of the Dog, which brings in new energy especially for those looking for a progressive career. As one of the biggest industries in the Philippines, the business process outsourcing (BPO) sector is teeming with exciting career opportunities for jobseekers and fresh graduates alike.
Rachel Majito-Cacabelos, vice president of human resources at Teleperformance Philippines, expresses her optimistic outlook for 2018. “I am excited to welcome the new year with the rest of the Teleperformance family. I am positive that the Year of the Dog will bring good fortune to our employees and applicants,” she says.
The Year of the Dog is characterized by the virtues of persistence, attentiveness, loyalty, friendliness. Chinese astrology regards the dog as the animal who loves taking action. Cacabelos shares these career and life tips, in tune with the new year spirit, which she believes will be helpful, especially to young professionals:
Leave behind your old problems. For you to take on new rewards this year, you have to leave behind the things that held you back in 2017. Learn to let go of your past mistakes, instead of lingering on them, just learn from them and move forward.
Be part of an awesome group. The dog is one of the most outgoing animals. Be a member of a pack. Whether it’s yoga class or a cooking club, take proactive steps in prepping up your social life. Not only does it give you joy in pursuing your hobbies and interests, it also provides you a warm loving set of friends you can depend on.
Train yourself with new set of skills. We see some talented dogs perform a variety of tricks. It’s quite amusing but the truth is they didn’t learn those overnight. Have you ever pondered on improving your communication skills or perhaps learn graphic design or master the art of sales and marketing? There are a lot of online courses you can take to expand your knowledge and skillsets. You can also check on the trainings being offered by your company. Invest in gaining new capabilities if you really want to level up in your profession.
Be coachable. Yes, just like the dog, sometimes we have to learn from our masters—in our world, that would be our parents, teachers and even bosses. These are our life-long mentors who will teach us the lessons we need to learn so that we can be effective and productive individuals and leaders in the future.
Get ample rest. Even the most energetic dog gets tired, too. Take time to rest. Take a vacation or staycation where you can relax, read a book, and eat breakfast in bed. In this busy world, it is important to maintain optimum physical and mental health to recharge one’s battery and reinvigorate creativity.
She adds, “This 2018, my advice for young professionals is to take control of their career path by taking some active steps to claim life’s rewards for this year. At Teleperformance, we continuously support our employees with learning and development opportunities, so we can help them grow in their careers. We also have strong employee engagement programs. We even have what we call a ‘Fun Committee’ that is in charge of spearheading activities such as family day, sports competitions, singing, dancing and arts competitions, pageants, festivals and themed parties. In addition, we regularly recognize our high performing team members through the Blue Diamond Club Awards. Plus, we have an employee perks program which provides discounts and freebies to our employees in partner establishments.”
“At Teleperformance, we strive to have a good work-life balance to give us the right amount of motivation to do our daily tasks. We want our employees to enjoy while they work. If you are looking for a rewarding career this new year, we will be more than happy to have you join our pack,” adds Cacabelos.